Privacy Policy Commitment Statement
Your trust is important to us, and we prioritise safeguarding your data at every step.
Introduction to Your Privacy Rights
This Privacy Policy outlines how Quaroliivora collects, uses, shares, and protects your personal information in compliance with Australian privacy requirements. By engaging with our services, you acknowledge and consent to the practices described in this policy.
We believe in maintaining transparency, clarity, and responsibility. This policy explains your rights, how your data is managed, and the measures we take to ensure your information is secure and accounted for at all times.
Data We Collect and How We Use It
We collect personal data provided directly by you, as well as information gathered automatically through digital technologies when you interact with our site or services.
Personal Data Provided Directly
- Your full name and contact details you enter on our site
- Information you share via contact forms or emails to our team
- Feedback or messages you choose to submit to us directly
- Preferences you indicate in site forms or account settings
- Any documents you upload when using our platform
Automatically Collected Data
- Device and browser data collected through cookies or trackers
- IP address and connection location details
- Site usage statistics, such as duration and navigation
- Interactions with our newsletters or marketing emails
- Technical errors, performance logs, and crash reports
How We Use Your Personal Information
We use your data to deliver, personalise, secure, and improve our services and communications, adhering to legal standards in Australia.
- Processing your requests, inquiries, and preferences
- Providing access to site features and maintaining account security
- Enhancing website user experience and content relevance
- Notifying you of important updates or service changes
- Conducting analytics to monitor and improve performance
- Ensuring technical stability and troubleshooting issues
- Complying with applicable legal and regulatory obligations
Our Commitment: We handle your data with care, strictly following Australian privacy standards and industry best practices to keep your personal information safe and confidential.
When Your Data May Be Shared
Your information may be shared with trusted partners, service providers, or legal authorities if required, always in line with privacy regulations.
Engaging Service Providers
Third-party providers may access your data only as needed to deliver secure support, technical, or communication services to you.
Legal and Regulatory Compliance
We comply with all legal requests and regulations where data disclosure is required by law.
Anonymous Analytics and Reports
We may aggregate anonymised usage data to produce internal reports and site improvements.
Your Data Rights and Choices
You have rights under Australian privacy law to access, correct, delete, or restrict processing of your information. Requests can be made anytime via our contact details below.
- You can request access to your personal information held by us.
- You may ask to correct any incomplete or inaccurate data.
- You can request the deletion of data if no longer needed.
- You have the right to obtain your data in portable format.
- You may object to certain uses, including direct marketing.
- You may request limits on how we process your data.
If you would like to exercise your data rights or have privacy concerns, contact us. We aim to respond within a reasonable period and provide guidance promptly.
How We Protect Your Security
Your privacy is safeguarded through industry-standard technology, including encryption, secure storage, and regular security reviews.
Technical Security Measures
- Encryption of personal and sensitive information at rest and in transit
- Regular vulnerability assessments and security updates
- Continuous monitoring for suspicious access or activities
- Secure authentication protocols to limit data exposure
Organisational Measures
- Role-based data access limited to authorised staff only
- Privacy awareness and security training for all employees
- Internal audits and reviews of privacy practices
- Clear procedures for managing data requests and breaches
How Long We Keep Your Data
Your personal information is stored securely and only as long as needed for service delivery, legal requirements, or until you request its removal.
- Account details are retained for account management purposes.
- Mindfulness activity data helps tailor your experience.
- Messages and feedback support communication with you.
- Billing data is kept securely as required by law.
- Preference data allows for tailored website messaging.
Data is reviewed periodically to support privacy and relevance.
International Data Transfers
Where data is processed outside Australia, we ensure compliant safeguards and contractual standards for privacy protection.
- Transfers only to countries with adequate privacy laws
- Standard contractual clauses for data protection abroad
- Due diligence before engaging international partners
- Transparency in sharing locations and safeguards used
Cookies and Tracking Technologies
We use cookies and similar tools to enhance your website experience, remember your settings, and analyse usage trends.
Types of Cookies We Use
- These enable access to core site features and security.
- Monitor site usage to maintain quality and efficiency.
- Remember preferences for a customised experience.
- Enable optional site features for convenience.
You may manage cookies via your browser at any time.
How We Update This Policy
We revise our policy when necessary to reflect changes in data use or regulation. Significant updates will be communicated visibly on this page.
- Posting changes on our website for transparency
- Adding update banners to important sections
- Amending effective dates at the policy start
- Allowing users to review changes before they apply
Your continued use confirms acceptance of updates.
Contacting Us About Privacy
Reach out for privacy questions, rights requests, or complaints.
Quaroliivora
Tower 2, 201 Sussex Street, Sydney, NSW 2000 Australia
Phone: +61 2 4118 9880
Email: content@quaroliivora.com
Last updated: December 28, 2025
Effective from: December 28, 2025